Cookie Policy
Understanding how we use cookies to enhance your experience
1. Introduction
This Cookie Policy explains how Hyphe Markets GmbH ("we", "us", or "our") uses cookies and similar tracking technologies when you visit our website at hyphe.it.com. This policy provides you with clear and comprehensive information about the cookies we use and the purposes for which we use them.
By continuing to browse or use our website, you acknowledge that you have read and understood this Cookie Policy and agree to the use of cookies as described herein. This Cookie Policy should be read in conjunction with our Privacy Policy, which provides additional information about how we collect, use, and protect your personal data.
As a financial services provider operating in Germany, we are committed to maintaining the highest standards of data protection and transparency in compliance with the General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG), and the EU ePrivacy Directive.
2. What Are Cookies?
Cookies are small text files that are placed on your computer, smartphone, tablet, or other device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and supply information to the owners of the website.
How Cookies Work
When you visit our website, our web server sends a cookie to your device. Your browser stores this cookie in a designated file. The next time you visit our website, your browser sends the cookie back to our server, allowing us to recognize your device and remember your preferences or previous actions.
Session vs. Persistent Cookies
There are two main types of cookies based on their duration:
- Session Cookies: These are temporary cookies that remain on your device only during your browsing session. They are deleted automatically when you close your browser. Session cookies are essential for navigating our website and using its features securely.
- Persistent Cookies: These cookies remain on your device for a specified period (set in the cookie) or until you manually delete them. They help us remember your preferences and settings for future visits, improving your overall experience.
First-Party vs. Third-Party Cookies
Cookies can also be classified based on who places them:
- First-Party Cookies: These are set by the website you are visiting (hyphe.it.com). We use these to provide essential functionality and remember your preferences.
- Third-Party Cookies: These are placed by external services or domains other than our website, such as analytics providers or advertising networks. We use these with your consent for analytics and marketing purposes.
3. Why We Use Cookies
We use cookies for various purposes to enhance your experience on our financial services platform:
4. Types of Cookies We Use
4.1 Strictly Necessary Cookies
These cookies are essential for the operation of our website and cannot be disabled. They include cookies required for security, session management, and basic functionality.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| PHPSESSID | hyphe.it.com | Maintains user session state across page requests | Session | Session |
| cookieConsent | hyphe.it.com | Stores user's cookie consent preferences | Persistent | 1 year |
| csrf_token | hyphe.it.com | Prevents cross-site request forgery attacks | Session | Session |
| secure_session | hyphe.it.com | Enhanced security session for financial transactions | Session | 30 minutes |
| fraud_detection | hyphe.it.com | Helps identify and prevent fraudulent activities | Persistent | 90 days |
| mfa_verified | hyphe.it.com | Multi-factor authentication verification status | Session | Session |
| tx_verify | hyphe.it.com | Transaction verification cookie for secure payments | Session | 15 minutes |
| load_balancer | hyphe.it.com | Distributes traffic across servers for optimal performance | Session | Session |
4.2 Performance/Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They are only set with your consent.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users by assigning a randomly generated number | Persistent | 2 years |
| _gid | Google Analytics | Distinguishes users for analytics purposes | Persistent | 24 hours |
| _gat | Google Analytics | Throttles request rate to limit data collection on high traffic sites | Persistent | 1 minute |
| _ga_* | Google Analytics 4 | Persists session state for Google Analytics 4 | Persistent | 2 years |
4.3 Functionality Cookies
These cookies enable enhanced functionality and personalization, such as remembering your language preference or region selection.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| lang_pref | hyphe.it.com | Stores user's language preference (EN/DE) | Persistent | 1 year |
| region | hyphe.it.com | Stores user's region for localized content | Persistent | 1 year |
| ui_settings | hyphe.it.com | Remembers user interface customization preferences | Persistent | 6 months |
| dashboard_layout | hyphe.it.com | Stores preferred dashboard layout settings | Persistent | 1 year |
4.4 Targeting/Marketing Cookies
These cookies are used to deliver advertisements more relevant to you and your interests. They are only set with your explicit consent.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _fbp | Used by Facebook to deliver advertisements and track conversions | Persistent | 3 months | |
| _fbc | Stores last visit information for Facebook advertising | Persistent | 2 years | |
| _gcl_au | Google Ads | Stores conversion information for Google Ads | Persistent | 3 months |
| IDE | Google DoubleClick | Used for remarketing, retargeting and ad serving | Persistent | 13 months |
| li_fat_id | Used for LinkedIn advertising and analytics | Persistent | 30 days |
5. Third-Party Cookies
We work with several third-party service providers who may place cookies on your device when you visit our website. These third parties have their own privacy and cookie policies, which we encourage you to review:
- Google Analytics: We use Google Analytics to understand how visitors interact with our website. For more information, visit Google Privacy Policy
- Facebook: We use Facebook Pixel for advertising measurement and optimization. For more information, visit Facebook Privacy Policy
- LinkedIn: We use LinkedIn for professional advertising. For more information, visit LinkedIn Privacy Policy
- Google Ads: We use Google Ads for advertising campaigns. For more information, visit Google Ads Privacy
6. Cookie Duration
The duration of cookies varies depending on their type and purpose. Below is a summary of the typical lifespans of cookies we use:
| Cookie Type | Typical Duration | Description |
|---|---|---|
| Session Cookies | Until browser closes | Deleted automatically when you close your browser |
| Short-term Persistent | 1 minute - 24 hours | Used for rate limiting and short-term analytics |
| Medium-term Persistent | 30 days - 6 months | Used for functionality and advertising purposes |
| Long-term Persistent | 1 - 2 years | Used for user preferences and consent storage |
7. How to Manage Cookies
You have several options for managing cookies on your device. Please note that restricting cookies may impact your experience on our website and limit certain functionalities.
7.1 Browser Settings
Most web browsers allow you to control cookies through their settings. Here's how to manage cookies in popular browsers:
Google Chrome
- Click the three dots menu in the top right corner
- Select "Settings"
- Click "Privacy and security" in the left sidebar
- Click "Cookies and other site data"
- Choose your preferred cookie settings
Mozilla Firefox
- Click the hamburger menu (three lines) in the top right corner
- Select "Settings"
- Click "Privacy & Security" in the left sidebar
- Under "Cookies and Site Data", click "Manage Data"
- Choose to block or allow cookies as needed
Safari
- Click "Safari" in the menu bar
- Select "Preferences" (or "Settings" on newer versions)
- Click the "Privacy" tab
- Under "Cookies and website data", choose your preference
- Click "Manage Website Data" to view or remove specific cookies
Microsoft Edge
- Click the three dots menu in the top right corner
- Select "Settings"
- Click "Cookies and site permissions" in the left sidebar
- Click "Manage and delete cookies and site data"
- Configure your preferred settings
7.2 Opt-Out Links
You can opt out of specific third-party cookies using the following links:
- Google Analytics: Google Analytics Opt-out Browser Add-on
- Facebook: Facebook Ad Preferences
- Google Ads: Google Ads Settings
- Industry-wide opt-out: Your Online Choices (EU)
7.3 Our Cookie Consent Tool
When you first visit our website, you will see a cookie consent banner that allows you to:
- Accept all cookies
- Reject all non-essential cookies
- Customize your preferences for different cookie categories
You can change your cookie preferences at any time by clicking the "Cookie Settings" link in the footer of our website or by clearing your browser cookies and revisiting our site.
8. Consequences of Disabling Cookies
Important Notice
Disabling certain cookies may significantly impact your experience on our website, especially for financial services functionality.
If you choose to disable or block cookies, please be aware of the following potential impacts:
- Security Features: Multi-factor authentication and fraud detection may not function properly
- Transaction Processing: Secure financial transactions may be interrupted or unavailable
- Session Management: You may be logged out unexpectedly or need to log in repeatedly
- Personalization: Your language and regional preferences will not be remembered
- Dashboard Settings: Customized dashboard layouts will reset on each visit
- Forms: Form data may not be saved if you navigate away
- Performance: The website may load slower without performance optimization cookies
9. Do Not Track Signals
Some web browsers offer a "Do Not Track" (DNT) feature that sends a signal to websites indicating that you do not wish to be tracked. Currently, there is no universal standard for how websites should respond to DNT signals.
At Hyphe Markets GmbH, we respect your privacy preferences. While we do not currently respond differently to DNT signals, we provide you with robust cookie management options through our consent banner and browser settings instructions detailed above. We are committed to giving you control over your data and will update our practices as industry standards evolve.
10. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes to this policy, we will:
- Update the "Last Updated" date at the top of this policy
- Post a notice on our website announcing the changes
- Reset your cookie consent preferences so you can make an informed choice
- Where required by law, obtain your consent before implementing significant changes
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please do not hesitate to contact us:
Data Protection Officer
Hyphe Markets GmbH
12. More Information
For more information about cookies and how to manage them, you can visit the following resources:
- All About Cookies - Comprehensive information about cookies
- Your Online Choices - EU guide to online behavioral advertising
- German Federal Data Protection Authority (BfDI) - Information on data protection in Germany
- European Commission - Data Protection - EU data protection information
Legal Basis
This Cookie Policy is designed to comply with the General Data Protection Regulation (GDPR), the German Telecommunications-Telemedia Data Protection Act (TTDSG), and the EU ePrivacy Directive. We process cookies based on your consent (for non-essential cookies) or our legitimate interests (for strictly necessary cookies required for website functionality and security).